Chris Metzner initials

About me

+
Years Experience

I’ve spent my career making complex things feel simple, first for small business clients, then for mortgage technology platforms, and today for the nation’s largest independent financial broker-dealer. The tools keep changing, but the goal hasn’t: understand what people need, then design something they can trust.

These days I pair user research and Figma with AI agents in Cursor. That lets me turn an idea into a working, testable prototype in days, so teams spend less time guessing and more time learning from real users. My favorite part of the job is still the collaboration: sitting with researchers, product owners, and developers to find the best answer together.

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Human-Centered Design

Putting the client's experience first leads to successful products.

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Modern Design System

Stewardship of the company style guide keeps development costs low and designs consistent.

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Well-versed in visual design fundamentals, typography, color theory, brand communication and UI principles.

UX is a team sport!

My Design Process

Complex client pain points can be solved using smaller, simple steps
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Understand the client's pain points

Written or verbal communication with the client helps me understand what problems need solutions. Sometimes, my clients are the product managers or company executives. After I understand what's needed, I research and think about possible design solutions that match the company design system.

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Wireframes and Prototypes

In the beginning, I'm full of ideas of what the solution will look like. I create simple wireframes, hand-drawn storyboards and/or prototypes to visually explore how a user will complete a task. Sometimes, I'll go back and forth in a proofing process with the client or product manager until the UI is ready for approval.

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Testing and gathering feedback

Let's see what sort of feedback and data we can gather from our customer using the prototype. Did they have a hard time completing a particular task? Would certain components be better of here and bigger? This exploratory and collaborative process can take several rounds of proofs, but ultimately it will make the user experience even better.

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Release the final product

The client loves the finished design! Time to hand it off to the developers. This begins a phase of the project where I'll polish the prototype, add any special notes to the artboards and confirm everything is still in line with our company's design system. I shoot for pixel-perfection. If the developers have any concerns, I'm happy to help edit the css to make it just right.

Don't hesitate to reach out

Ready to chat?

Call me at (904) 885-0489

Email Me
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